FAQs

1. What is VIVE Clothing?

VIVE Clothing is a premium online clothing brand in Pakistan offering high-quality men's fashion, including graphic t-shirts, polo sets, cargo sets, co-ord sets, activewear, tracksuits, trousers, and casual essentials. Our focus is on comfort, durability, and modern streetwear-inspired designs.

2. Where does VIVE Clothing deliver?

We deliver nationwide across Pakistan, including Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar, Sialkot, Gujranwala, Hyderabad, and all other major cities.

3. How long does delivery take?

  • Major Cities: 2–3 Business Days
  • Other Areas: 2–5 Business Days

Delivery times may vary during sales, holidays, or due to courier operations.

4. What payment methods do you accept?

We currently offer:

  • Cash on Delivery (COD)
  • Online Bank Transfer 
  • Other secure payment methods available at checkout.

5. Do you offer Cash on Delivery?

Yes. Cash on Delivery (COD) is available throughout Pakistan.

6. How can I track my order?

Once your order is dispatched, you will receive a tracking number via SMS or email so you can monitor your shipment.

7. Can I exchange my order?

Yes. We offer easy exchanges if:

  • Wrong size received
  • Defective product
  • Wrong item delivered

Please contact our support within 7 days of receiving your order.

8. Do you offer refunds?

Refunds are only processed in cases where an exchange is not possible or if the product is out of stock. Refunds are subject to our Return & Exchange Policy.

9. How do I choose the correct size?

Every product page includes a detailed Size Guide to help you select the perfect fit. If you need assistance, our customer support team is happy to help.

10. Are your products true to size?

Yes. Our products are designed according to standard sizing. We still recommend checking the Size Guide before placing your order.

11. Are the product images accurate?

We strive to display product colors as accurately as possible. However, actual colors may vary slightly due to lighting conditions and screen settings.

12. What fabrics does VIVE Clothing use?

We use premium-quality fabrics depending on the product, including:

  • Cotton Jersey
  • Combed Pique
  • Cotton Terry
  • Cotton Twill
  • Ultra Stretch Spandex Mesh
  • Woven Terry
  • Premium Cotton Blends

13. Are your clothes suitable for daily wear?

Yes. Our collections are designed for everyday comfort, casual wear, travel, gym, streetwear, and active lifestyles.

14. How do I wash my VIVE Clothing products?

For best results:

  • Machine wash cold
  • Wash similar colors together
  • Do not bleach
  • Iron on low heat if required
  • Avoid tumble drying for longer fabric life

15. How can I contact VIVE Clothing?

You can contact us through:

  • WhatsApp
  • Email
  • Facebook
  • Instagram
  • Contact Us page on our website

Our customer support team will respond as quickly as possible.

16. Do you restock sold-out products?

Yes. Popular products are frequently restocked. Follow us on social media or subscribe to our newsletter to receive restock notifications.

17. Why should I choose VIVE Clothing?

VIVE Clothing offers:

  • Premium Quality Fabrics
  • Trendy Pakistani Fashion
  • Affordable Prices
  • Comfortable Fits
  • Fast Nationwide Delivery
  • Easy Exchange Policy
  • Stylish Men's Clothing Collections
  • Secure Shopping Experience

18. What products does VIVE Clothing offer?

Our collections include:

  • Men's Graphic T-Shirts
  • Polo Sets
  • Cargo Sets
  • Co-Ord Sets
  • Activewear Sets
  • Cotton Trousers
  • Cotton Terry Trousers
  • Streetwear
  • Casual Wear
  • Gym Wear
  • Summer Wear
  • Everyday Essentials

19. Do you offer seasonal collections?

Yes. We regularly introduce new collections for Summer, Winter, Casual Wear, Streetwear, Activewear, and Limited Edition drops.

20. How can I stay updated with new arrivals and sales?

Follow VIVE Clothing on Instagram, Facebook, and Threads, or subscribe to our newsletter to receive updates on new arrivals, exclusive offers, and seasonal discounts.